The Lithman's

"I have sold several houses over the years. Without a doubt and by a long distance, the team of Bill and Nina was the best. Nina's handling of the details and processes were exemplary and Bill's understanding of the physical aspects of the house were great and very essential to the quick selling of our rather unique and complex house. They made the entire process (including negotiating the sales price) as easy as it can be and constantly kept up with all of the many details involved with such a transaction. I had no problem and no regrets putting this entire transaction in their hands and sitting back and discussing it with them as it progressed. Everyone would absolutely benefit from teaming with this pair of excellent professionals. Sincere thanks to Bill and Nina for a job well done."


John & Joyce Jurkow

"We recently sold our home in Durbin Crossing and listed it with Nina and Bill Bay. They helped us determine our asking price, and within 3 days we had a contract on our home. Nina and Bill are hardworking, honest realtors and it was a pleasure working with them on the sale of our home. We highly recommend them. Give them a call. You will be very happy that you did. John and Joyce Jurkow"


The Sullivan Family

"Bill and Nina Bay....second to none! These knowledgeable realtors took us from zero to the house we needed in no time at all! They made the process painless. They went above and beyond and that means a lot from people who are sticklers for customer service. We HIGHLY recommend these folks. We would use them again in a heartbeat!"


The Sullivan Family

Bill and Nina were invaluable to our family. As a military family, we contacted Nina and Bill from California. They were knowledgeable regarding the area we were looking to buy our home in. In my first conversation with Nina she asked that I provide a list of qualities we wanted in a home; so I did. Everything listed from the “must-haves” to the “would like to have,” to “our dream home.” Never once did they recommend a listing that was outside out budget. The response time via email or text was top rated. Within the first three weeks of my husband being in FL, Bill and Nina accommodated his busy work schedule and showed us a number of listings; even scheduling listings that I found myself outside of the ones they found for us. They were, at all times, oriented to our preferences, and were key in asking knowledgeable questions during viewings. If all that wasn’t enough, they found us not just a home we like, but our dream home, in the school district we wanted, and with all the amenities we could wish for (minus that third bay in the garage, but totally out of their hands). Nina and Bill we instrumental in ensuring a smooth closing process and have taken time to contact us long after closing to ensure that we are pleased with our home and have everything we need for our taxes. I have, and will continue, to strongly recommend Bill and Nina Bay to anyone looking for a realtor for the purposes of buying or selling a home.


Jeremy Guthrie

We used Bill and Nina to sell our home in Durbin Crossing. I believe they came recommended via social media but I can't remember exactly. It turned out to be a great decision no matter how we found them as they are both just wonderful realtors and even better people. We were building a home in a nearby neighborhood which created a lot of anxiety as we were naturally very excited about the home we were building. Bill and Nina made the selling process a great experience and really helped lessen that self-imposed anxiety. Overall, Bill and Nina are a great complement to one another and work very well as a team. They are each very good realtors on their own but they both have unique qualities that when combined together makes it seem like you are getting a super realtor for the price of one. Due to their price analysis and marketing, we constantly had people coming by to look at the house and we were amazed when they brought by the spiral bound notebook with information on our house and the neighborhood. Their organization and communication skills were excellent which I really appreciated. Once an offer was placed on our house, Bill and Nina handled that situation just as great as the rest of the process. They gave solid advice on what we should do but also gave us the freedom to make the ultimate decision. In the end, their negotiating gained us additional thousands when we would have settled for less. I can't say enough about Bill and Nina. We loved working with them and will always use them in the future if possible.


Jeremy Guthrie

Bill and Nina helped us with the purchase of our new construction home as well as the selling of our home at the time (see other review). I honestly didn't see much value in having a realtor help with a new construction home but since the commissions would be paid by the home builder I figured I'd see if they offered any benefit. Boy, was I wrong. Bill and Nina are NOT the type of realtors that will just show up to the signing of the contract and during closing. They did so much more during this process than I could even imagine. During the contract phase, they advised on the cost of the home and what we should ask for from the builder. Nina even spoke to the Loan Officer from the builder's mortgage company to get them to waive our origination fees saving us over $1,200 dollars and allowing us to use the builder's mortgage company which came with additional builder credits which we could use for upgrades. They both also advised us on different builder options for the home which was very helpful with their vast knowledge of previous builds. They both interacted with the sales agent in a manner which was professionally tough but not to the point where the sales agent disliked working with us. The perfect balance. During the build process, I didn't expect to interact with Bill and Nina. I just didn't think that was their job. Wrong again. They were constantly checking in and even showed up to the inspection appointments we had with the general contractor to give us advice and oversee the process. They also showed up at the two final inspections we had to approve the house before closing. Once again, they were extremely helpful pointing out areas that needed to be fixed and advising on situations where we had to decide what to do. Their knowledge was extremely helpful during this process. Overall, it was great having Bill and Nina help us with the purchasing process and would highly recommend using them.


C. Mills

My wife and I came into the home buying process totally blind and not sure of what we wanted in a house. Nina and Bill took the time to educate us on what to look for in a home. We were definitely the couple that changed our minds several times, but throughout the process, Nina and Bill both were patient with us. I learned a lot on new construction from Bill and a tremendous amount on the financing side from Nina. Having them complete the walk-throughs with us before we closed saved us a ton of headaches down the road. I would endorse Nina and Bill to all of my friends and I'm looking forward to working with them again in the future on our next home.


Karen & Steve

Nina and Bill are consummate professionals. In every step of our purchase, they knew exactly what needed to be done and how to do it. They advised us and guided us through the entire process and the re were no questions they couldn't answer. Our purchase closed in an incredibly short time and we credit Bill and Nina with helping make this happen


The Gullen Family

We were referred to Bill and Nina Bay by an area builder whose homes we loved and were eager to buy. Knowing how many real estate professionals this builder works with on a regular basis, we knew Bill and Nina had to be great agents to earn that builder's praise and recommendation. Bill and Nina helped us quickly list and sell our home while finding us an amazing resale of the floor plan we fell in love with from the builder who originally referred us. In buying and selling a half dozen properties in the last 10 years, none have been as smooth or as enjoyable as these two home transactions were, working with Bill and Nina. Their attention to detail, ability to stay on top of deadlines and the fine details of contract negotiation are second to none. We cannot recommend them highly enough, Bill and Nina are the best of the best. Thank you Bill and Nina for a fantastic experience.


Stacia & Scott Moore

Bill and Nina were great to work with! We were relocating and doing it on our own without a Realtor. We contacted Bill and Nina to see one of their listings. In doing so, they ended up learning o ur needs and showed us a different listing they had that met our needs and they were right! The house was exactly what we wanted at the time. In addition, we were on a tight close timeline. They reached out to their partners in the home inspection industry to get us an appointment after we had been told they were booked. They also provided a lender's contact information that we used and who closed the loan smoothly on time. Nina was a huge help in managing the process for us as we were out of the town plus trying to close quickly. Time from contract to closing date was 30 days exactly. Thank you Bill and Nina for your help! We look forward to using you all the next time we need to buy or sell our home!


Jonathan & Raoaa Essa

We had debated for quite some time to sell our home to move up to a new house in the same area. Having experience in an area matters. Bill and Nina put our minds at ease! We found Bill and Nina to be very knowledgeable in our area and gave us great input to guide us to our goal. They had our house under contract within 2 weeks! Not only do they have a great deal of knowledge within the real estate market but we found their technical expertise to be a great asset to us in building our new home. Bill and Nina have made our entire process so much simpler than we ever thought it would be.


Natalie

Bill and Nina are amazing! They came with a strong marketing plan, which worked beyond our wildest hopes (especially since our home had sat on the market for over five months with a different realtor). Two days after listing with Bill and Nina they got us THREE OFFERS!! While we don't intend on moving again any time soon, we wouldn't hesitate calling them if we ever do. They are helpful, caring, and masterful experts!! I cannot recommend them enough!!


Jenn

Another fantastic experience with Bill and Nina! Nina was so great with helping us see every home we were interested in, including our dream home. Bill was so knowledgeable about everything and seemed to thoroughly enjoy sharing his knowledge with us dummies. Both were great throughout the entire process and made it so smooth and easy for us. I would HIGHLY recommend Bill and Nina for buying and selling!


Amber

We have worked with Bill and Nina through 3 real estate transactions and couldn't have been happier with the entire process of all 3. They eased the stress of each transaction and walked us through everything, never making us feel as though we were wasting their time (as we have had happen in the past with a previous realtor). We have and will recommend Bill and Nina every time!


Gloria Mendoza

I have no words to express my appreciation and respect for Nina and Bill. They ensured I was taken care of and their kindness has no measure. I recommend Nina and Bill without reservations and if I should need a Realtor in the future it will certainly be them!


Kathy Martin

Loved working with Nina and Bill. The recommendation for them actually came from a friend back in Kentucky. They had made such an impression on her when they sold her friend's home in FL, I decided to hire them myself. Best decision ever!! Nina was always available and there was NO DOUBT that she was on our side! I highly recommend them if you have a home to sell.


Katie

We can't say enough great things about Nina and Bill. We wanted to sell our home and had the hardest time doing so with a realtor we didn't know much about. We decided to use Nina and Bill and they sold our home very quickly!!!! Our house sat on the market for months. After letting our previous agent go, Nina and Bill sold it in under two weeks!! WOW!! That just showed us, that they really do know exactly what it takes to sell a home. We have never seen realtors who were as organized, professional, hard working, kind, and knowledgeable as they were. They answered every text, phone call, question, and email we had very quickly. We will never use another realtor other than Nina and Bill in the future. After using them, I can't see how anyone could compare. Thank you Nina and Bill for helping us sell our home and buy our dream home!!! We couldn't have done it without you!!!! They are the BEST so don't waste your time looking elsewhere! You won't regret using them!


Catherine & Martin T

I highly recommend Bill and Nina for any realtor needs. They are true experts in their field and continually amazed us by going above and beyond in every way--from house hunting, house assessing, negotiation and getting settled in easily in a new city/area. You couldn't choose a better team.


Brian DeFina

I was experiencing difficulties finding the right home until I met Bill and Nina, who were highly recommended by a colleague. Bill and Nina have many years of experience in the Jacksonville, FL metro area, which was plain to see. Within weeks Bill and Nina found me a home that matched all my wants, at the right price. All through the process, from start to finish, they were both incredibly helpful, always responded right away, and lent me the benefit of their many years of experience. I would recommend Bill and Nina to anyone without exception. They will find you the home you are looking for.


Jen & Sean

As first time homebuyers, we couldn't have asked for better realtors than Bill and Nina Bay. They went above and beyond the expected duties of a realtor to make our house hunting and purchasing experience smooth, easy, and fun! Bill and Nina were both extremely reliable, honest, and professional. We were highly impressed with their knowledge of and expertise regarding real estate. Because we were relocating here from out of state, they even offered to serve as our liaisons for inspectors and contractors to look at and work on our future home before we moved. We can confidently say that there are no better realtors in northern Florida than Bill and Nina Bay!


Paul & Lesa R.

During the sale of our property, many complex issues arose, and if not for Bill and Nina's market knowledge, professionalism, and tireless efforts, we would have never been able to get the deal done. Less experienced agents would not have been able to deal with the complexity of the issues with faced. Our thanks to Bill and Nina for always being available to address our concerns and placing our interests first. We are forever grateful for their perseverance and highly recommend "Team Bay" to anyone looking to buy or sell a home.


The Alvarado Family

"Two is better than One" No better way to sell your home than using Bill and Nina Bay. They helped us sell our home in just 1 week ! Their reputation and service is second to none! We thank them for placing our family in the perfect community and home when we purchased a new home.


The Taylor Family

We were very lucky to find the Bays. Amazing professionalism, attention to detail and market knowledge. They did an exemplary job of helping us find the right builder and floor plan that fit our needs and also sold our house in 3 1/2 weeks in Durbin Crossing!


The Gullen Family

We were referred to Bill and Nina Bay by an area builder whose homes we loved and were eager to buy. Knowing how many real estate professionals this builder works with on a regular basis, we knew Bill and Nina had to be great agents to earn that builder's praise and recommendation. Bill and Nina helped us quickly list and sell our home while finding us an amazing resale of the floor plan we fell in love with from the builder who originally referred us. In buying and selling a half dozen properties in the last 10 years, none have been as smooth or as enjoyable as these two home transactions were, working with Bill and Nina. Their attention to detail, ability to stay on top of deadlines and the fine details of contract negotiation are second to none. We cannot recommend them highly enough, Bill and Nina are the best of the best. Thank you Bill and Nina for a fantastic experience.


The Maddox Family

When my wife and I decided to list and sell our home, my first call was to Watson Realty. Having used Watson previously in the sale and purchase of numerous homes, we knew it was the only agency we would work with. My call to the Watson Corporate Customer Service area was to ask for a direct referral to an agent whom I could interview; meet face to face; in order to ensure that our personalities would be in synch and obtain a comfort level of their knowledge and expertise rather than relying on a resume' - and to gauge the "personal interest" of the agent with respect to their willingness to work with us on our best interest or simply wanting to list a property for potential sale. Within almost two hours of my initial call, Nina Bay had returned my call. From simply a brief phone conversation, I knew I was speaking with a true professional; open and forthright; and straight to the point....all key traits that were extremely important to us. Needless to say, that call led directly into Bill and Nina meeting with us that very night and ultimately leading to our entering into our contract with them. Little did we know at that time what phenomenal professionals they are and how so very true they are to their word and what they say. From our Thursday evening meeting; Bill taking photos of our home on Friday; the preparation of the brochures; the preparation of the video of our home being prepared for placement on the Northeast Florida's Realtors® Association website all happened by the weekend - little did we suspect that by 6pm on Monday evening following our Thursday night meeting - we would have a contract on our home!!! And to make matters even more special, I left Mandarin that morning at 4 a.m. for a trip cross country to California. Bill and Nina were tremendous. Even during my absence, they ensured my wife and I were both fully abreast of where everything stood with respect to our contract; next steps; inspections; and negotiations with the prospective buyer. Their communication with and to me; even though I was in route to the West Coast; could not have been any better than if I were still in Mandarin. Unbelievable professionalism. As we moved through the finalization of the sale and close, Bill and Nina truly led the way for us. Of all of the real estate transactions we have been involved in before; this was such a pleasure and worry free experience due to their expertise and leadership. Should my wife and I ever determine that we are ready to enter into another relocation, there is absolutely no doubt where our call will go. And not just for the two of us, but for any of our family; friends; and those who may ask us for recommendations. Thank you to Nina and Bill for all you did.


Marina & Hubert

Bill and Nina Bay went absolutely above and beyond any expectation we had for Realtors®. They were always informed and on top of everything, and kept us in the loop at all times when selling our home. We appreciate the quick sale of our home and would definitely use their services again and refer them to others.


Gilberto Carrera

Bill and Nina Bay went absolutely above and beyond any expectation we had for Realtors®. They were always informed and on top of everything, and kept us in the loop at all times when selling our home. We appreciate the quick sale of our home and would definitely use their services again and refer them to others.


Lisa & Carlos

We were and still so grateful to Bill and Nina Bay for helping us in selling our home. With their encouragement and timely advice and calmness. They were always available from contract to inspections to closing. We felt so at peace about the whole thing, mainly because of having them as ours realtors. We felt we couldn't go wrong. Their steadfastness and wise counsel was very appealing and satisfying to us. We are thankful for their professional knowledge and the careful way they applied it. Bill and Nina listed and sold our house very quickly and because we had to move out to relocate out of town, they handled the entire process and continually checked on our home throughout the closing process and they also helped us with our new home out of town by referring us to a Realtor in the city that we were relocating to.


The McDuff Family

We want to express our sincere appreciation for the outstanding service Bill & Nina Bay provided us in the recent sale of our home in Jacksonville. We say without hesitation the service we received from Bill & Nina was nothing short of OUTSTANDING! The stress and challenges associated with selling a home while living in another state can be overwhelming at times and Bill & Nina handled virtually everything for us making the entire process less painless and more pleasant. They went above and beyond what is expected and/or required including; inspecting the home when our former tenants vacated, detailed and documented damages with photos, assisted in identifying general repairs & lawn service providers and inspected work performed by the different service providers. Marketing materials used were professional and included beautiful photos taken personally by Bill and Nina; another detail nothing short of perfect! Within 8 days of listing our home, we had 4 offers and accepted a contract and closed on the sale less than 30 days from the date we listed. They communicated updates daily and interfaced directly with the buyer's agent, title company and lender again making the entire process so much easier than it could have been if we had listed with someone else.


Sharon & Stewart

We would highly recommend Bill and Nina Bay. They are very organized, thorough and detailed. Our expectations were exceeded and we would not hesitate to refer them to family or friends.


Joe Butler

My brother and I chose Bill and Nina Bay as the realtors to sell our mother's riverfront home. At the time they were working for one of the largest real estate companies in the area. We felt that this would be a positive for helping the house sell. I had absolutely no experience in the procedure involved with this process. Bill and Nina thoroughly guided us in the whole process. While the house was under contract to be sold a hurricane did some damage to the structure of the house. Bill and Nina assisted us in hiring a general contractor to complete the repair. We were very happy to have had such professionals to assist us in this endeavor.


Fabian Family

We were incredibly fortunate to have worked with Nina and Bill Bay for searching and purchasing our new home in Saint Johns. Our process was smooth and, in the end, a huge success all thanks to Nina and Bill. First, they took the time to get to know us and asked the right questions to gain a very in depth understanding of what was most important to us and our family's needs in finding the right home. They spent a great deal of time researching the area for our unique needs, communicating with us regularly about potential listings, and taking us to see homes that met criteria we had in mind (and getting us in to see them quickly!). We always received fast and thorough responses to our questions and did not hesitate to jump on calls to look into questions/concerns we would have about a potential home. Their vast knowledge of the area and the real estate market made the process of finding the right home for us an easy and enjoyable experience. Once they helped us find the home of our dreams in our top choice of neighborhoods, Nina and Bill thoroughly explained the process each step of the way, and helped us draw up an offer that got us the perfect home for our family. Throughout the close process, their attention to detail was impressive. They were on top of it all, keeping us informed while ensuring everything was in lock step, from repairs being made, to ensuring the loan was always on track to close as expected. They did not miss a thing and amazed us with their attentiveness and experience. Their effort, integrity, and extraordinary care during the close process made for a stress free close. We absolutely would recommend Nina and Bill Bay.


Robbie & Denise

Nina and Bill are the most genuine and courteous people we have met through this process of purchasing a new home in Florida. Their knowledge and care helped us from the moment we emailed them with interest in the area! They were with us from start to finish guiding us all the way ! My family thanks them both very much!!! I would highly recommend Nina and Bill Bay to anyone looking at homes in the area !!!! A++++

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